On January 24, 1984 Apple introduced Macintosh.
It was a revolution. We had all had a tantalizing taste of graphical interfaces through Apple's $10,000 Lisa computer. But it seemed to most of us more like some unattainable device from a science fiction movie than something any of us could actually own one day. No one imagined it could really be brought down to $2,499. The introduction of the Mac was an extraordinary moment in the history of computers. At the time there was no Microsoft Windows, only MS-DOS. And there would not be a usable Windows for years.
We all thought Apple would rule the world. But it did not work out that way.
Apple could not figure out how to sufficiently broaden the appeal of its products outside its core audience. Part of the problem was philosophical. Apple had no interest in powering hardware from other manufacturers. Part of the problem was resources. When Microsoft finally did get Windows together, there were dozens of companies making Windows compatible hardware. They hit every possible price point, form factor and configuration. They hit every form of distribution. They hit every possible marketing channel. It is very hard for one company to compete with dozens, and to end up being the majority product. Ultimately Microsoft trounced Apple by outflanking it.
Transport to present. Enter the iPhone.
The same outlines are repeating themselves in the phone market. This time its Apple's iPhone vs. Google's Android. Apple's iPhone is "slicker". It is more polished. It has personality. But Apple has never been interested in playing nice to build its market. The iPhone is and will always be on Apple's own private island. There will be no "iPhone compatible" phones from other vendors. There will be no iPhone with a keyboard. There will be no iPhone for Verizon, or Sprint, or T-Mobile. There will be no $100 iPhone. As Henry Ford said, you can have your car in any color... as long as it's black.
And so, Android is the anti-iPhone. Google offers an *open* operating system. They play nice. They provide features that developers ask for. Google *wants* hardware manufacturers to use their platform. They have made compromises to the design to support different form factors, and this will make it less slick. As with Windows, Android sacrifices design in service of ubiquity. History has shown this is a great business decision.
There are dozens of companies out there that want to play and too much territory for one company to cover, let alone dominate. There are just too many price points, too many complicated distribution issues, and too many form factors. More than a billion phones a year are sold and even in the most optimistic of scenarios, Apple will only be able to sell a small slice of those. So, while there is a lot of well deserved excitement about the iPhone, people should be clear that it is almost structurally impossible for Apple to have the dominant phone platform.
Of course none of this means that the iPhone will not be wildly successful, just as the Mac is. It just means that it will ultimately not be dominant. The iPhone is already is a huge hit, and in the near future it will be a big part of Apple's revenue mix. If Jobs' goal is to make lots of money for Apple, as it should be, the strategy is sound.
But despite what I expect to be a huge and growing financial success, Android will be the Microsoft Windows, to Apple's Macintosh. Android will hit every conceivable mix of features and channels. Google will court developers, while Apple will fight with them, as they always have.
And in the end the more things change, the more they stay the same. When industry historians look back at the history of this era, 2008 will look very much like 1984.
Friday, March 14, 2008
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9 comments:
so let's see, this prediction is based on:
- what Apple did 10 to 20 years
(with a different exec team).
- what you believe Google will do, even though they have never done anything like this before.
Those seem like pretty slim reasons. Sure, your imagined scenario may come to pass, but just because different people different people did vaguely similar things in the past doesn't make it likely.
I don't know why you assume that Apple will be hostile to developers going forward, or that Google wont be. They are both being 'developer friendly' at the moment. Both companies have big technical challenges to overcome, but I would say that Apple has bitten off the bigger challenge by committing to hardware design as well as software. Which is why they are moving carefully, IMO.
The integrated approach is also Apple's great advantage, btw. Apple doesn't see this as 'iPhone software' and 'iPhone hardware'. It's simply the 'iPhone' as a single package. This leads to much better products than the 'software platform partner/hardware partner' approach (as exemplified by the PC industry and perpetuated by Android). I agree that Apple can't possibly make all the phones in the world. There will be competitors. But to suggest that recreating the structure of the the PC industry is the best way to compete with the iPhone is silly.
I think you should take a wait-and-see approach with this one.
First. Google provides the code for free but manufacturers can, and will, do as they please with it. The end result may not be as open as you suggest.
Second. Google isn't selling Android. It's a completely different business model. Google's benevolence is simply a way of building a platform for their lucrative services. Incidentally, Apple already partners with Google to deliver some of these services on the iPhone (and, don't forget, the iPod.)[You should not forget iPod when you mention poteltial unit sales figures - the platform includes iPod touches]
Finally, this platform play isn't just about phones. It includes iPod, and possibly other small-factor portable devices going into the future. Let me add something else. You agree that Apple's approach delivers an overall better experience to the end user (which is what matters). And you state that Apple's method of tighter control is a business model that has succeeded, and will probably continue to yeild the company healthy profits. Then, so what? Why should Apple change it's model? Microsoft has not used it's dominance to innovate. Why should Apple want to replicate their success?
Too bad Windows Mobile couldn't have been the Windows of the mobile world. Microsoft attempted to do for mobile what it did for the desktop, and at this point it really hasn't worked. While I admit that Android is a compelling platform, it is a more restrictive development model than WM. What makes you think Android will be better?
Interesting view Hank. You sort of imply that Android is a good thing but then say that it also could become the Windows of the mobile world. I am asking: what's so good about that?
Do you think that the hardware makers will make the same mistake the PC makers committed? Bound to one OS platform that only leaves them to compete on hardware - with razor slim margins and sub optimal quality?
And why would Apple care if that really happens? They have 5% of the PC market and doing just fine. And if they can achieve 5% of the mobile market - well they'll be laughing all the way to the bank.
Cheers.
From CNET: Google's FUD campaign against the iPhone
http://www.news.com/8301-10787_3-9894336-60.html?part=rss&subj=news&tag=2547-1_3-0-5
And, just like the first 10 years of the PCs life, it will be built on razor-thin margins, lack innovation, present a WIDE variety of user experiences (both good and dreadful). In short, the owner becomes the Engineer In Charge which is fine for the techies who like this sort of thing. For most users, however, they just want a product that works and are willing to pay for that (dare I say it?) "feature." The normal people I know are sick of fiddling with electronic gizmos. Unreliability and tinkering is not a feature.
In a nutshell, it is the Mac vs PC argument all over again.
very interesting take but we all notice that you are not blogging about Microsoft's superior whatever vs the "supposed" iphone killing android. windows suck sand will for ever. even microsoft is changing it's dev into research to innovate like apple and starting to make head way. in your world we will have a lot of "kinda working mobile apps" that billions can consume. kinda like fast food. super size there buddy. notice that microsoft wishes it was apple right now. why might that be?
Perhaps this is what Apple want: not to rule the whole world but to rule only the part of the world which is eager to be ruled (royally) by Apple. :)
I don’t think Apple dare to change their philosophy, because they are afraid that they might not beat MS, Google and others in the new field and, meanwhile, lose the field they have right now.
This was a fascinating viewpoint. I like it!!
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